Monday, November 30, 2009

Relating Systems Integration to Knowledge Management (and other classes)

So I'm sitting in Knowledge Management class now, where Dr. Stucke is proctoring for Dr. Gallivan, who is stuck in China somewhere.  We're about to watch a YouTube video, so I figured this is a good time to blog instead of taking my customary nap.

I'm trying to link the Systems Integration class with the Knowledge Management class in my mind, maybe somebody has some ideas.

First, my definition of Knowledge Management (KM) is the art/science of linking up knowledge seekers with knowledge keepers.  This can be done through knowledge management systems (codification of knowledge, usually knowledge stored in a database, etc.), social knowledge management programs (personalization of knowledge, this can include email, conferences, IM), or knowledge in the community (like in blogs and social networking).

I think KM relates the most to Systems Integration ideas when the KM codification approach is used.  Here's how I think we can link KM with SI:

Let's say we want to make a database driven Intranet to hold and store knowledge, and we want to link or integrate the KM database with an employee database, perhaps using ETL on way to a data warehouse.  Well, whenever you are linking two databases, using ETL, or a data warehouse, we have moved into the realm of Systems Integration!

I was blogging to Asha about this on another posting - that really no matter what you're doing in Information Systems, that Systems Integration plays an important role.  Without integrating systems, you just have information systems silos that may be important by itself, but silos are very weak when information or data needs to be shared.

I never considered Systems Integration before this class, but now I see it everywhere, and it feels like a fog has been lifted.  Now the next time I'm dealing with a system or thinking about implementing a new system, I will think of how it will possibly need to be integrated later.

Anyway, the YouTube video is ending, I have to pay attention now.  Does anyone have any thoughts of how Systems Integration relates to their other classes?  Thanks!

10 comments:

  1. Ah, Dr. Stucke just explained how XML is very important to Knowledge Management! XML rules!

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  2. Now Dr. Stucke in KM class is talking about mash-ups! This is like a double-dose of systems integration in one week!

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  3. Relating Systems Integration to other classes...Well, we actually had a session on Shibboleth the other day in the Systems Integration class. It actually gave us a detailed view about how the identity management system worked at the university level. This surely helped us relate to our lectures in the Information System Security and Privacy class. Pretty obvious that IT security is an important component not to be missed while integrating different systems.

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  4. Mike..an excellent idea to link knowledge management and Systems Integration. System Integration is omnipresent.

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  5. Great post Mike....

    Well i believe system integration is everywhere, it has various reasons/motivations attached to it .... efficient operations, effective management, strategic advantage ... i believe we can apply multiple concepts here ....

    cheers!!
    Avinash

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  6. i still believe and always will that u cannot for localized solutions , u need to integrate, if an organization has to flourish it has to integrate and consolidate all its technologies and various platforms.

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  7. Thanks for the comments guys. Speaking of Systems Integration, is anyone besides me taking the ERP Implementation class next semester?

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  8. I think we can relate System integration class to System strategy class too..and I guess you will agree with me mike...for example in case of PepsiAmerica who had their data consolidated from regional offices to a consolidated central data to share customer and product information to predict future sales and customer purchasing patterns..Also I guess system integration is not only about integrating systems but also people doing business with those systems..for example to have common interfaces across all regional offices or countries..top management people from different countries and offices would have to come to together to make consensus on decision related to common business processes and practices.

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  9. Juhi, i like the pepsi example a lot. In fact, I used it as sort of a rough framework for my upcoming paper of Bing's Bookstore! Great job connecting Strategy with Systems Int, we're definitely thinking alike here.

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